Privacy Policy
Lendle Broker Services Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and safeguard your information in accordance with the UK GDPR and the Data Protection Act 2018.
Lendle Broker Services Ltd is the Data Controller of your personal data.
ICO Registration Number: ZB383811
Registered Address:
Unit 13a, 1st Floor Offices
Dunscar Business Park
Blackburn Road
Bolton
BL7 9PQ
For all data protection queries, including exercising your rights, please contact hello@lendlebrokerservices.co.uk.
Regulatory Status
Lendle Broker Services Ltd operates within the UK regulated financial services sector and maintains appropriate governance, compliance controls and oversight processes.
How do we collect personal information?
We collect personal data directly from you when you submit an enquiry via our website and may also receive information from third-party sources where required.
Information which we collect about you
When you browse our website, we may collect:
- IP address
- Browser type
- Device identifiers
- Pages visited
- Usage patterns
You may also provide:
- Name, address and contact details
- Date of birth and identification information
- Employment details and income
- Financial circumstances and credit history
- Property details
- Information about additional applicants
- Information required to assess eligibility for financial products
How we use your information
- Provide tailored quotes
- Assess eligibility for financial products
- Match circumstances to lender criteria
- Process applications and transactions
- Conduct credit reference and fraud prevention checks
- Communicate regarding enquiries and applications
- Comply with legal and regulatory obligations
- Improve services and website performance
Third Parties We Share Data With
We may share data with lenders, financial providers, identity verification providers, credit reference agencies, fraud prevention agencies, compliance consultants, IT providers and regulatory bodies.
Credit Reference Agencies
- Experian Ltd
- Equifax Ltd
- TransUnion International UK Ltd
Further information:
Fraud Prevention Agencies
We may undertake fraud prevention checks and share information with Fraud Prevention Agencies where necessary.
Broker and Introducer Relationships
Your enquiry may be introduced by a broker, introducer or marketing partner, or referred to a partner firm where appropriate.
Why do we process your personal information?
- Contract – Article 6(1)(b)
- Legal Obligation – Article 6(1)(c)
- Consent – Article 6(1)(a)
- Legitimate Interests – Article 6(1)(f)
Automated Decision Making and Profiling
You have the right to request human intervention, express your point of view and contest a decision. Contact hello@lendlebrokerservices.co.uk.
How safe is your data and where we store your information
- Encryption of data in transit and at rest
- Secure servers
- Access controls and permissions
- Audit logs and monitoring
- Regular security testing
- Staff training
- Incident response procedures
International Transfers
Where personal data is transferred outside the UK, appropriate safeguards are implemented.
How long do we keep your personal data
- Loan and financial application records: 6 years
- Customer correspondence: 6 years
- AML documentation: 5 years
- Marketing consent records: Until withdrawn
- Website analytics data: Up to 26 months
Marketing Communications
Marketing communications are sent only where lawful and consent may be withdrawn at any time.
Your personal data rights
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- Not be subject to automated decision-making without safeguards
Complaints
You may complain to the Information Commissioner's Office.
Contact Us
If you have any questions about this Privacy Policy or your personal data please contact hello@lendlebrokerservices.co.uk.